Learner Questionnaire and Evaluation form
Please take a moment to complete our evaluation form. Your feedback is valuable, and will allow us to improve our training delivery and services. In this questionnaire, the term ‘training’ refers to learning experiences with CTA. The term ‘trainer’ refers to trainers, teachers, lecturers or instructors from CTA.
About you
Please enter your name?
Are you Female or Male
*
Please Select
Female
Male
What is your age in years?
*
Under 15
15 to 19
20 to 24
25 to 34
35 to 44
45 to 54
65 or over
Are you of Aboriginal or Torres Strait Islander origin?
*
Please Select
No
Yes, Aboriginal
Yes, Torres Strait Islander
Yes, both Aboriginal and Torres Strait Islander
Do you consider yourself to have a disability, impairment or long-term condition?
*
Yes
No
What is the postcode of your main place of residence?
Course and Location Information
Year of commencement of current studies?
*
Please Select
2014
2013
2012
2011
Which course/qualification are you enrolled in?
*
Please Select
Diploma of Counselling
Diploma of Youth Work
Diploma of Community Services (Case Management)
Diploma of Community Services (Alcohol & Other Drugs)
Graduate Diploma of Relationship Counselling
Graduate Diploma of Family Dispute Resolution
Diploma of Management
What intake are you enrolled in?
*
Please Select
Intake 1
Intake 2
Intake 3
Intake 4
Intake 5
Intake 6
Intake 7
Intake 8
Intake 9
Intake 10
Intake 11
Intake 12
Which location are/have you studied through?
*
Please Select
Distance Education
Townsville QLD
Malanda QLD
Sunshine Coast QLD
Gold Coast QLD
Ipswich QLD
Northern Rivers NSW
Mole Creek TAS
Hobart TAS
Bunbury WA
Mandurah WA
Please select your study mode
*
Please Select
Mixed Mode
Mixed Mode/Residential
Distance/RPL
Integrated Placement Program
Trainer Name
*
Please Select
Alison Williams
Annette Downey
Cianne Muldoon
Christine Shouldice
Courtney Cain
Deanne Wilson
Evelina Piga
Jan Imarisio
Jonathan Swan
Joy Wyatt
Julie Hession
Julie Race
Julie Alvarez
Leanne O'Shea
Lisa Milburn
Lynda Jelley
Lisa Saal
Lisa Doherty
Lyn Baird
Max Younger
Narelle Flemming
Rob Mehigan
Sue Lammond
Tanya Zaadstra
Thea Keane
Toni Mehigan
Melissa Boylan
Sandy Verrier
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Tutor performance
Please indicate whether you agree or disagree with each of the following statements
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Tutors made an effort to set session standards
Tutors were easy to understand
Tutors made sessions as interesting as possible
Tutors explained instructions clearly
Tutors appeared organised during sessions
Tutors had an excellent understanding of the subject content
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Trainer performance
Please indicate whether you agree or disagree with each of the following statements.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The trainer made an effort to set classroom standards
The trainer was easy to understand
The trainer made the subject as interesting as possible
The trainer explained things clearly
The trainer was able to relate with me
The trainer encouraged learners to ask questions
The trainer appeared organised while training in class
The trainer was patient with students, and worked hard to address their issues
The trainer had an excellent understanding of the subject content
The trainer engaged with students at both a group and individual level
The trainer had a strong understanding of their industry knowledge (e.g. as a Youth Worker, Counsellor, Case Manager, etc.)
Overall, how satisfied are you with your trainer's performance in class?
1
2
3
4
5
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Training Resources
How helpful did you find the following learning resources?
Not applicable
Extremely unhelpful
Not very helpful
Helpful
Quite helpful
Extremely helpful
Written learning materials
Assessment workbooks
Powerpoint presentations
Video clips
Group discussions
Role plays
Learning circles
Marking comment sheets
Learning materials and presentations, were:
1
2
3
4
5
Dull
Stimulating
1 is Dull, 5 is Stimulating
Learning materials and presentations, were:
1
2
3
4
5
Uninformative
Informative
1 is Uninformative, 5 is Informative
The training program was:
1
2
3
4
5
Disorganised
Well organised
1 is Disorganised, 5 is Well organised
The training program:
1
2
3
4
5
Failed to meet your expectations
Exceeded your expecations
1 is Failed to meet your expectations, 5 is Exceeded your expecations
Resources issued and facilities were in good repair
1
2
3
4
5
Strongly disagree
Strongly agree
1 is Strongly disagree, 5 is Strongly agree
The training resources were adequate for the course
1
2
3
4
5
Strongly disagree
Strongly agree
1 is Strongly disagree, 5 is Strongly agree
Training resources were made available to me on time
Please Select
Yes
No
Is there any feedback you would like to offer in relation to the resources provided?
Overall, how did you find the training resources?
1
2
3
4
5
Highly dissatisfactory
Highly satisfactory
1 is Highly dissatisfactory, 5 is Highly satisfactory
Did you access Learning Circles or Tutor Support?
Did not access
Extremely unhelpful
Not very helpful
Somewhat helpful
Quite helpful
Extremely helpful
Tutor Support
Learning Circles
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Student Services
Facilities, Student Services, Administration, Assessment Services, Tutoring, Course Coordination
At CTA, our goal is to deliver programs to you in a manner that is fast, fun and friendly. To what extent would you agree with the following?
Strongly disagree
Somewhat disagree
Neither agree or disagree
Somewhat agree
Highly agree
FAST - Responsive staff, quick turnaround time
FUN - Training that involves everyone, where people can have a laugh, enjoy themselves and learn in a positive environment
FRIENDLY - Honest, real and friendly staff and classrooms
To what extent do you agree or disagree with the following
Strongly disagree
Somewhat disagree
Neither agree or disagree
Somewhat agree
Highly agree
The staff respected my background and needs
I received useful feedback on my assessments
The Marking Team were always understanding and professional
The Course Advisors were informative and friendly
Course Coordinators were helpful and accessible
My assessments were marked and returned to me on time
1
2
3
4
5
Never
Always
1 is Never, 5 is Always
How did you enjoy the complimentary catering that was provided?
1
2
3
4
5
Dissatisfactory
Highly satisfactory
1 is Dissatisfactory, 5 is Highly satisfactory
Overall, how satisfied are you with the support services that were provided to you?
1
2
3
4
5
Dissatisfactory
Highly satisfactory
1 is Dissatisfactory, 5 is Highly satisfactory
Please provide any additional comments in relation to your experience with Student Services
Overall impression
Overall, how satisfied are you with your experience at CTA?
1
2
3
4
5
Dissatisfactory
Highly satisfactory
1 is Dissatisfactory, 5 is Highly satisfactory
How likely would you be to refer someone else to our courses?
1
2
3
4
5
Highly unlikely
Highly likely
1 is Highly unlikely, 5 is Highly likely
How likely would you be to complete another course with CTA yourself?
1
2
3
4
5
Highly unlikely
Highly likely
1 is Highly unlikely, 5 is Highly likely
What are the most valuable learning experiences you have gained from your time on the course?
What aspects of the training were most in need of improvement?
Are there other things you have like to have understood more or learnt more about?
Is there anything else you would like us to know, that would make the experience even better?
What were the best aspects of the training?
Are you undertaking an apprenticeship or traineeship?
Please Select
Yes
No
Did you get any recognition of prior learning towards your training such as subject exemptions, course credits or advanced standing?
Please Select
Yes
No
Self assessment: To what extent do you agree or disagree with the following?
Strongly disagree
Somewhat disagree
Neither agree or disagree
Somewhat agree
Highly agree
I developed the skills expected from this training
I identified ways to build on my current knowledge and skills
The training focused on relevant skills
I developed the knowledge expected from this training
The training prepared me well for work
I set high standards for myself in this training
The training had a good mix of theory and practice
I looked for my own resource to help me learn
I pushed myself to understand things I found confusing
The way I was assessed was a fair test of my skills and knowledge
I learned to work with people
The training was at the right level of difficulty for me
The amount of work I had to do was reasonable
I usually had a good idea of what was expected of me
I learned to plan and manage my work
I approached trainers if I needed help
I would recommend the training to others
Did the following activities meet your expectations: To what extent do you agree or disagree with the following?
Strongly disagree
Somewhat disagree
Neither agree or disagree
Somewhat agree
Highly agree
CTA gave appropriate recognition of existing knowledge and skills
I was given enough material to keep up my interest
The training was flexible enough to meet my needs
Trainers made it clear from the start what they expected from me
CTA had a range of services to support learners
Assessments were based on realistic activities
It was always easy to know the standards expected
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