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Refund Policy: You are entitled to cancel and receive a full refund up to 17:00 GMT on 14 January 2015. Any cancellation made after this time and before 09.00 GMT on 28 January 2015 will be entitled to a 50% refund. Any cancellations made after 09:00 GMT on 28 January 2015 will not be eligible for a refund.