Unfortunately we have taken the decision to suspend this service to new referrals from Exeter & East Devon for a short time, as our wonderful caseworker is moving on and whilst we get the new caseworker in post. We are continuing to work with our existing referrals and will re-open for new referrals as soon as possible. We currently plan to re-open for referrals on 1 October.
Due to the high volume of enquiries there is a 3-4 week delay in contacting clients in all Local Authority Districts. If you cannot wait this long for advice, please ring Devon Citizens Adviceline on 03444 111 444.
Please note that if you think you will miss a deadline for returning a Personal Independence Payment (PIP) form, you can ring and ask for an extension. There is no formal extension process for Disability Living Allowance (DLA) but you can discuss your claim on the DLA enquiry line.
For PIP ring : 0800 121 4433
For DLA enquiries: 0800 121 4600