Medical Records Clerk: Processing medical records, requests, forms, and patient letters; scheduling meetings and depositions for the physicians; and working with electronic health records software. This position is merged with clinical assistant and also encompasses those duties.

Clinical Assistant: Recieves all incoming phone calls to schedule clinical appointments. Maintains the clinic schedule, obtains authorizations for imaging, records and returns messages for physicians, schedules meetings and depositions for physicans. This position is merged with medical records and also encompasses those duties.

Clinic Preparatory Assistant: Gathers all necessary documents and reports needed for the doctor to view during appointments. Works heaviliy with our EHR software as well as with patients and other doctors offices to achieve this goal.

Surgical Scheduling: This is a full-time position. Schedulers counsel potential surgery patients on pre-operative and post-operative instructions. Boards patients at the hospital, obtains medical clearance, retrieves authorization from insurance carriers, coordinating with the hospital for screening and more.

Medical Receptionist: This description encompasses both the check in and check out position. Works the front desk, has a lot of patient interaction, verifies insurance, and checks paperwork. Inputs the doctors’ orders for prescriptions, give and explains referrals and imaging to patients, creates upcoming appointments and sorts electronic documents for the staff and doctors.

Billing: This is a full-time position. Billing utilizes ICD (International Classification of Diseases) and CPT codes to bill for services provided by the surgeons. Learns billing practices of specialists (such as credentialing, insurance verification, data entry, etc.)

IT Assistant: work alongside the IT Manager to create and progress through multiple long-term IT projects, manage company servers, keep an inventory of computers, phones, software, perform general maintenance on various pieces of office IT equipment, monitor software and internet usage for compliance of office policy, maintain HIPAA compliance and act as an IT helpdesk for staff and doctors.

X-Ray Technician: Taking x-ray imaging of patients and assisting patients to the correct position for x-rays. Performing history and physical (H&P) questionnaires. Taking and proper reporting of vital signs and BMI.

Medical Scribe: This is a full-time position. Works two-three days in clinic taking notes in patient room with doctors. Works the remaining days in office transcribing doctors notes and working on creating patient’s health record.

Research Assistant: Focus on data collection both in clinic and over the phone. Conduct research in the form of patient interviews in order to collect pre- and post-surgical outcomes. Research assistants will also be responsible for performing day to day management of the clinical research databases. 

Research Coordinator: Focuses on data analysis. Assists the Director of Clinical Research for Providence Hospital’s ACGME Neurosurgical Residency program to develop and execute clinical research projects. Coordinators are responsible for assisting in the design, data collection, analysis, and all auxiliary tasks necessary to facilitate the successful completion of their assigned resident’s research projects. Supplements Michigan State’s DO medical school and works closely with residents to aid research and get their work published.  

Research Manager: Responsible for project management of all clinical research studies.
Manage and oversee research staff, data collection, project coordination and data analysis. Work directly with the Director of Research to implement new projects and scale the department to further heights. Communicate and coordinate with a variety of administrative and medical professionals.

Human Resources Assistant: Assists with maintaining work structure in all departments, ensuring legal compliance with federal and state requirements, maintaining office guidelines, completing payroll, and obtaining privileges at hospitals. The HR assistant also helps with interviewing and onboarding new employees. 

Residency Program Coordinator: This is a full-time position. Organizes and coordinates activities and flow of work for the physician neurosurgery residency program. Coordinates and organizes the resident recruitment process. Maintains personnel records. Coordinates special events, educational functions, and recruitment events. Performs administrative functions including scheduling rotations, attending meetings, composing and
distributing meeting minutes, and scheduling lectures/classes, evaluations and meetings for residents  and faculty.