Medical Records Clerk: Processing medical records, requests, forms, and patient letters; scheduling meetings and depositions for the physicians; and working with electronic health records software

Clinic Prep: Gathers all materials needed for the doctor, works with patients and other doctors offices to achieve this goal

Surgical Scheduling: This is a full-time position. Schedulers counsel potential surgery patients on pre-operative and post-operative instructions. Boards patients at the hospital, obtains medical clearance, retrieves authorization from insurance carriers, coordinating with the hospital for screening and more.

Medical Receptionist: This description encompasses both the check in and check out position. Works the front desk, has a lot of patient interaction, verifies insurance, and checks paperwork. Inputs the doctors’ orders for prescriptions, give and explains referrals and imaging to patients, creates upcoming appointments and sorts electronic documents for the staff and doctors.

IT Assistant: work alongside the IT Manager to create and progress through multiple long-term IT projects, manage company servers, keep an inventory of computers, phones, software, perform general maintenance on various pieces of office IT equipment, monitor software and internet usage for compliance of office policy, maintain HIPAA compliance and act as an IT helpdesk for staff and doctors.

Clinical Assistant: Schedules clinical appointments, obtains authorizations for imaging, records and returns messages for physicians; the clinical assistant serves as the liaison between the patient and the doctor.

Billing: This is a full-time position. Billing utilizes ICD (International Classification of Diseases) and CPT codes to bill for services provided by the surgeons. Learns billing practices of specialists (such as credentialing, insurance verification, data entry, etc.)

Medical Scribe: This is a full-time position. Works two-three days in clinic taking notes in patient room with doctors. Works the remaining days in office transcribing doctors notes and working on creating patient’s health record.

Research Assistant: Focus on data collection both in clinic and over the phone. Conduct research in the form of patient interviews in order to collect pre- and post-surgical outcomes. Research assistants will also be responsible for performing day to day management of the clinical research databases.

Research Coordinator: Focuses on data analysis. Assists the Director of Clinical Research for Providence Hospital’s ACGME Neurosurgical Residency program to develop and execute clinical research projects. Coordinators are responsible for assisting in the design, data collection, analysis, and all auxiliary tasks necessary to facilitate the successful completion of their assigned resident’s research projects. Supplements Michigan State’s DO medical school and works closely with residents to aid research and get their work published.