SURF CITY CRUISE AND TRAVEL TERMS OF SALE
Surf City Cruise and Travel acts only as an agent for airlines, hotels, tour operators, and other suppliers of services and shall not be held responsible for any injury, loss, or damage caused by accident or event beyond their control, or by any action or negligence of any persons who are not in their employ. Surf City Cruise and Travel can accept no responsibility for losses or additional expenses due to delay or changes in air, sea, or any other services due to sickness, weather, strike, war, or other causes. The right is reserved to make adjustments in the itinerary if deemed necessary. Prices are accurate at time of quote and are subject to change until trip is paid in full. Passports: All international trips require a Passport valid for at least 6 months beyond the scheduled date of return. Any and all additional Visas or travel documents required are the responsibility of the traveler. Air Travel: Flight details, including departure times and seat assignments, are always subject to change by the airlines and are not under the control of Surf City Cruise and Travel. It is the traveler's responsibility to check in for the flight 24 hours in advance and reconfirm all gates and times. Cancellations: Cancellation, revision, and refund polices for changes or unused travel/components vary and are subject to the policies of each supplier. Cancellation penalties can range up to 100% of the total trip cost, depending on how close to departure the written notification is received. Airfare, insurance premium, and no-shows are always non-refundable. Surf City Cruise and Travel reserves the right to charge a minimum $50 per person administrative fee payable before cancellation will be processed with the supplier. Travel Insurance: Surf City Cruise and Travel strongly recommends the purchase of Travel Protection which can help minimize the monetary loss incurred due to unforeseen events beyond your control, such as cancellation, missed connections, baggage loss, trip delay, and, especially, medical emergencies. Declining travel insurance would result in the loss of all funds paid toward the trip if cancellation is required.
Passenger Responsibility
Surf City Cruise and Travel requires that each passenger complete a booking and payment authorization form for each reservation. No reservation is activated using an initial deposit without the expressed written approval of each passenger. Health, Visa, Passport, and Country Entry/Exit Requirements and fees are the sole responsibility of the passenger(s) traveling.
Subsequent and Final Payment
Subsequent and final payments will automatically be processed using the credit card on file beginning on the stated payment deadline. Should the passenger require a change in the originally submitted form of payment, it is the passenger’s responsibility to contact Surf City Cruise and Travel to submit a new payment authorization form at least 7 (seven) days prior to the stated deadline.
Forms of Payment
Credit, debit, or prepaid credit card only.
Surf City Cruise and Travel shall not be responsible for the following: Any changes, modification, or cancellation by the supplier of itineraries, air carrier, routing, scheduling, seat assignments, departure date, level of service, fluctuation in fares, rates, surcharges, and/or price differentials.
Surf City Cruise and Travel Cancellation Policy: Passenger is responsible for all penalties resulting from his/her actions. Cancellation must be submitted to Surf City Cruise and Travel in writing by the passenger named as the traveler on the reservation and with the consent of the other occupants of the room.
Individual Reservations Within the Group: Cancellations after initial deposit: $50 administrative fee per traveler named on the reservation. Cancellation after final payment: 10% of the total reservation amount. Fees will be charged to the card of record by Surf City Cruise and Travel. This fee is in addition to any cancellation penalty charged by the hotel, tour operator, wholesale travel supplier, etc.
Surf City Cruise and Travel Change Fee: A one-time modification of deposited travel will be made at no charge. Subsequent changes prior to final payment or as group contract allows will incur a $50 per person change fee. Fees will be charged to the card of record by Surf City Cruise and Travel and are in addition to any supplier fees.
Surf City Cruise and Travel Late Fee: Any penalties charged to Surf City Cruise and Travel as a result of client modification or cancellation must be paid by the client immediately. Late penalties are assessed at the rate of $35 per 30 (thirty) day period, elapsed from the originally scheduled date of payment and will be applied to any outstanding bill, including client cancellation fees, until the invoice is paid in full.